Russell Armer Homes Celebrates A Five-Star Achievement

Posted on March 26, 2015 | Awards, News

The team here at Russell Armer Homes are absolutely delighted by our latest success, which has come in the form of a prestigious 5-star rating for customer satisfaction, from our industry authority, the Home Builders Federation.

That is a huge achievement, as we are one of only 16 British homebuilders, of all sizes, to receive this rating. Added to that, it is based on what our homeowners – the best judges of what we do – think of us. It is rewarding to know that when asked, ‘Would you recommend your builder to a friend?’ so many of our homeowners said ‘yes’.

The Home Builders Federation describes what we have achieved in attaining this rating as “an outstanding achievement” and was delighted to present the award at an event staged at the Institution of Civil Engineers, in Westminster, London, on Wednesday, March 11.

Our managing director, Martyn Nicholson, attended this event and collected a five-star plaque. He says: “We are delighted to have been awarded the HBF five-star rating. This award demonstrates our commitment to our homeowners and a company-wide effort to deliver excellence, from the building phase, to the period after our homeowners have moved into their new property. It is something of which the whole team should be very proud.”

The endorsement should also be good news for anyone considering buying a new home at one of our developments, such as Cragg Close in Kendal, Cambridge Drive, Penrith and OverSands View, Grange-over-Sands. We are also due to start work on other developments in Kendal and Arkholme, soon.